Flagship engagement

Signup Journey Audit

A structured walkthrough of your registration path—from first visit to account creation—pinpointing where people hesitate, abandon, or succeed.

2–3 weeks · From ₩4,800,000 · Fixed project fee for a single product surface

Who it is for

Product managers, growth leads, and founders preparing a signup redesign or investigating unexplained drop-off after a launch.

A annotated journey map, ranked friction list, and a practical remediation brief your team can hand to design and engineering.

Remote sessions with Korean and English-speaking teams; optional on-site day in Jeollabuk-do or Seoul by arrangement.

Provide current funnel definitions, access to analytics dashboards (view-only), and a staging or demo account if signup is gated.

Kickoff call to define the signup scope and success criteria
Event and funnel review using the analytics you already collect
Task-based walkthroughs with five to eight recent registrants or prospects
Annotated journey map covering entry points, form steps, verification, and first-value moments
Prioritized friction register with evidence and suggested fixes
90-minute readout with product and marketing stakeholders

From ₩4,800,000
Fixed project fee for a single product surface

1
Scope

We agree which signup surfaces matter—web, app, invite-only, or partner flows—and which conversion definition you use.
2
Evidence

We pull funnel steps, session recordings where available, and support tickets tied to registration trouble.
3
Walkthroughs

Participants attempt signup while thinking aloud; we note hesitation, workarounds, and moments of clarity.
4
Synthesis

Findings become a single journey map and a ranked list your team can sequence into sprints.
5
Readout

We present recommendations with effort estimates and what to measure after each change.

Tell us which product surface and conversion definition you use. We respond within two business days with fit and timing.